FAQ’s2024-08-28T15:58:39-04:00

You asked, we answered

FAQ’s.

Hair Styles

Do you offer Silk Press?2024-08-20T20:36:23-04:00

We do, a Silk press is similar to our wash and set or blowout.

What’s the difference between wash and set, and a blowout?2024-08-20T20:38:46-04:00

For the Wash/Set rollers are used to dry your hair and you get under the dryer, then your hair gets a little blowout and its style to your liking With the Blowout the customer doesn’t get under the dryer, the hair is washed then blow dry and styled to the customer liking.

What comes with blowout service?2024-08-20T20:39:25-04:00

Wash, blow-dry and flat iron.

How often should I get blowouts/wash set?2024-08-20T20:40:00-04:00

Weekly or Bi-Weekly.

How often should I deep condition my hair?2024-08-20T20:40:42-04:00

Every time you wash your hair.

Does the blowout come with flatiron?2024-08-20T20:41:21-04:00

Yes, but we have the blow-dry for braids and that does not.

Why can’t you put rollers on my hair – why do I need a direct blowout?2024-08-20T20:41:58-04:00

Some clients have hair textures very tight curls and the hair ends revert to curly too fast to be able to roll. We want and recommend everyone who can to get rollers.

I don’t want rollers – I want a direct blowout!!

Its best for the hair to dry with rollers than dry with a blow dryer while wet. Hair is more susceptible to heat damage and to breakage when its wet.

Is the deep conditioner and trim included in the Blowout service?2024-08-20T20:42:42-04:00

No, those services have an additional cost.

How should I take care of my hair at home?2024-08-20T20:43:16-04:00

You just simply wrap your hair at night or pin curl it but be sure to use a tubi cap (which we sell) or a scarf to sleep at night.

Do you service kids? Do you have kid prices?2024-08-20T20:43:51-04:00

We do service kids 6 years and older. We do not offer kids prices.

Can I bring my own styling products and tools (flat iron/blow dryer)

You are welcome to bring shampoo and conditioners but no tools or chemicals.

Can I Drop off my wigs?2024-08-20T20:44:16-04:00

Yes, we can service your wig the same day or 24 hours after drop off.

Do you install clip ins?2024-08-20T20:46:18-04:00

Yes, we do.

Can I book same day for Brazilian Knots/Microlinks?2024-08-20T20:46:47-04:00

We need at least 48 hours – in some instances we can accommodate the next day.

Do you offer braids/sew ins/tape ins/wigs?2024-08-20T20:47:39-04:00

We have a braider who works independently, we offer tape-ins and style wigs.

Do you guys wash locs?2024-08-20T20:47:54-04:00

Yes, we do.

Do you do men’s haircuts, grooming, or styles?2024-08-20T20:48:36-04:00

We don’t have a barber, but we do braids, wash, and blow-dry men’s hair.

What conditioner works better?2024-08-20T20:48:55-04:00

We have a variety of deep conditions, We have oil shots as a booster to deep conditioners, homemade organic deep conditioner, protein drops, etc. – The steamer is always a great option.

What kind of hair extensions do you sell?2024-08-20T20:49:35-04:00

Clip-in extensions, tape in extensions, bulk hair, Color hair and regular bundles.

Can my kids sit in the front lobby while I get serviced?2024-08-20T20:49:53-04:00

They can if they are always attended.

Can I leave my kids here and come back when they are done being serviced?2024-08-20T20:50:25-04:00

No, you cannot.

Where can I see your work?2024-08-20T20:50:38-04:00

We have small albums with our work, but social media is the best way to check it out.

Do you put straightening products in your shampoo?2024-08-20T20:51:43-04:00

Dominican Hair Salons have gotten this reputation from haters, and misinformed clients. Maybe unprofessional, unethical Dominican stylist or salon owners who may have done this in the past, but to our knowledge there is no one we know who practice this.

We charge based on length and density it doesn’t make sense for us to do something like that. We do not do relaxers for free or without it being requested by the client. We are a very professional and ethical salon. We care about our reputation and our client’s healthy hair. We will never do this. But keep in mind that heat can change the curl pattern at times even if we do everything in our power to minimize the heat, but some hairs are more susceptible to heat than others. If you have this concern, I am sorry, but I would rather for you to not put any heat to your hair.

Prices

Why is a direct blow-dry more expensive than a Roller set?2024-08-20T20:57:12-04:00

A direct blowout requires more time to do and more work.

Why your prices are so high?2024-08-20T20:59:57-04:00

We pride ourselves in offering you the best products, trained staff to provide quality service, great ambiance, drinks, superb customer service a very clean and chic/luxurious establishment. But be honest.. We are not the highest in the area. Plus, we often offer specials.

What are your prices. Why do you charge based on length and density?2024-08-20T20:59:31-04:00

Our prices vary, but they are always posted and up to date at our front desk so you can always verify prior to being service.

Simple, the longer your hair the longer it takes to style, wash and detangle. The more product it takes, and the longer it takes to dry.

Why do you charge for detangling the hair? Shouldn’t that be included?2024-08-20T21:02:19-04:00

We don’t charge for normal tangled hair. We only charge for it when the client’s hair is so tangled and matte it requires a lot more time on the shampoo bowl as well as a lot more products.

Is a Silk press included in the blowout Price?2024-08-20T21:02:35-04:00

Yes.

Do you accept Apple Pay?2024-08-20T21:03:38-04:00

We accept all forms of payment except checks.

Do you offer less prices for kids?2024-08-20T21:04:59-04:00

We do not as kids often require way more attention and sometimes staff members to hold their head and the hair process is the same as an adult.

Do I get a discount if my hair is already shampooed?2024-08-20T21:05:33-04:00

No, the hair wash is included in the services we provide. We do not guarantee the hair style if you wish to not get your hair washed by us since we are not sure what products are in your hair and cannot guarantee the outcome.

Is deep conditioner included With a Relaxer?2024-08-20T21:06:17-04:00

No, but we do offer combos that include trims and deep conditioners.

Why do you charge a fee for pin curls if I brought my own Bobby pins?2024-08-20T21:06:57-04:00

We charge for the work it takes not really for the pins.

Can I bring my own conditioner for a lower price?2024-08-20T21:07:13-04:00

You can but if you wish to get under the dryer, we charge an $8 fee.

Do you offer senior, veteran, student birthday, 1st time discounts?2024-08-20T21:07:29-04:00

Not currently but we are working on it.

Chemicals

What brand of hair color do you use?2024-08-20T21:09:03-04:00

Redken and Alterego, Fanola, and Color rinses from DR.

What Relaxer Brands do you guys use?2024-08-20T21:10:12-04:00

Mixani, Alterego, Affrim – We are trying to stay away from it and we advise our clients against it

Do you offer Keratin Services?2024-08-20T21:10:24-04:00

Yes We do.

You asked, we answered

FAQ’s.

Hair Styles

Do you offer Silk Press?2024-08-20T20:36:23-04:00

We do, a Silk press is similar to our wash and set or blowout.

What’s the difference between wash and set, and a blowout?2024-08-20T20:38:46-04:00

For the Wash/Set rollers are used to dry your hair and you get under the dryer, then your hair gets a little blowout and its style to your liking With the Blowout the customer doesn’t get under the dryer, the hair is washed then blow dry and styled to the customer liking.

What comes with blowout service?2024-08-20T20:39:25-04:00

Wash, blow-dry and flat iron.

How often should I get blowouts/wash set?2024-08-20T20:40:00-04:00

Weekly or Bi-Weekly.

How often should I deep condition my hair?2024-08-20T20:40:42-04:00

Every time you wash your hair.

Does the blowout come with flatiron?2024-08-20T20:41:21-04:00

Yes, but we have the blow-dry for braids and that does not.

Why can’t you put rollers on my hair – why do I need a direct blowout?2024-08-20T20:41:58-04:00

Some clients have hair textures very tight curls and the hair ends revert to curly too fast to be able to roll. We want and recommend everyone who can to get rollers.

I don’t want rollers – I want a direct blowout!!

Its best for the hair to dry with rollers than dry with a blow dryer while wet. Hair is more susceptible to heat damage and to breakage when its wet.

Is the deep conditioner and trim included in the Blowout service?2024-08-20T20:42:42-04:00

No, those services have an additional cost.

How should I take care of my hair at home?2024-08-20T20:43:16-04:00

You just simply wrap your hair at night or pin curl it but be sure to use a tubi cap (which we sell) or a scarf to sleep at night.

Do you service kids? Do you have kid prices?2024-08-20T20:43:51-04:00

We do service kids 6 years and older. We do not offer kids prices.

Can I bring my own styling products and tools (flat iron/blow dryer)

You are welcome to bring shampoo and conditioners but no tools or chemicals.

Can I Drop off my wigs?2024-08-20T20:44:16-04:00

Yes, we can service your wig the same day or 24 hours after drop off.

Do you install clip ins?2024-08-20T20:46:18-04:00

Yes, we do.

Can I book same day for Brazilian Knots/Microlinks?2024-08-20T20:46:47-04:00

We need at least 48 hours – in some instances we can accommodate the next day.

Do you offer braids/sew ins/tape ins/wigs?2024-08-20T20:47:39-04:00

We have a braider who works independently, we offer tape-ins and style wigs.

Do you guys wash locs?2024-08-20T20:47:54-04:00

Yes, we do.

Do you do men’s haircuts, grooming, or styles?2024-08-20T20:48:36-04:00

We don’t have a barber, but we do braids, wash, and blow-dry men’s hair.

What conditioner works better?2024-08-20T20:48:55-04:00

We have a variety of deep conditions, We have oil shots as a booster to deep conditioners, homemade organic deep conditioner, protein drops, etc. – The steamer is always a great option.

What kind of hair extensions do you sell?2024-08-20T20:49:35-04:00

Clip-in extensions, tape in extensions, bulk hair, Color hair and regular bundles.

Can my kids sit in the front lobby while I get serviced?2024-08-20T20:49:53-04:00

They can if they are always attended.

Can I leave my kids here and come back when they are done being serviced?2024-08-20T20:50:25-04:00

No, you cannot.

Where can I see your work?2024-08-20T20:50:38-04:00

We have small albums with our work, but social media is the best way to check it out.

Do you put straightening products in your shampoo?2024-08-20T20:51:43-04:00

Dominican Hair Salons have gotten this reputation from haters, and misinformed clients. Maybe unprofessional, unethical Dominican stylist or salon owners who may have done this in the past, but to our knowledge there is no one we know who practice this.

We charge based on length and density it doesn’t make sense for us to do something like that. We do not do relaxers for free or without it being requested by the client. We are a very professional and ethical salon. We care about our reputation and our client’s healthy hair. We will never do this. But keep in mind that heat can change the curl pattern at times even if we do everything in our power to minimize the heat, but some hairs are more susceptible to heat than others. If you have this concern, I am sorry, but I would rather for you to not put any heat to your hair.

Prices

Why is a direct blow-dry more expensive than a Roller set?2024-08-20T20:57:12-04:00

A direct blowout requires more time to do and more work.

Why your prices are so high?2024-08-20T20:59:57-04:00

We pride ourselves in offering you the best products, trained staff to provide quality service, great ambiance, drinks, superb customer service a very clean and chic/luxurious establishment. But be honest.. We are not the highest in the area. Plus, we often offer specials.

What are your prices. Why do you charge based on length and density?2024-08-20T20:59:31-04:00

Our prices vary, but they are always posted and up to date at our front desk so you can always verify prior to being service.

Simple, the longer your hair the longer it takes to style, wash and detangle. The more product it takes, and the longer it takes to dry.

Why do you charge for detangling the hair? Shouldn’t that be included?2024-08-20T21:02:19-04:00

We don’t charge for normal tangled hair. We only charge for it when the client’s hair is so tangled and matte it requires a lot more time on the shampoo bowl as well as a lot more products.

Is a Silk press included in the blowout Price?2024-08-20T21:02:35-04:00

Yes.

Do you accept Apple Pay?2024-08-20T21:03:38-04:00

We accept all forms of payment except checks.

Do you offer less prices for kids?2024-08-20T21:04:59-04:00

We do not as kids often require way more attention and sometimes staff members to hold their head and the hair process is the same as an adult.

Do I get a discount if my hair is already shampooed?2024-08-20T21:05:33-04:00

No, the hair wash is included in the services we provide. We do not guarantee the hair style if you wish to not get your hair washed by us since we are not sure what products are in your hair and cannot guarantee the outcome.

Is deep conditioner included With a Relaxer?2024-08-20T21:06:17-04:00

No, but we do offer combos that include trims and deep conditioners.

Why do you charge a fee for pin curls if I brought my own Bobby pins?2024-08-20T21:06:57-04:00

We charge for the work it takes not really for the pins.

Can I bring my own conditioner for a lower price?2024-08-20T21:07:13-04:00

You can but if you wish to get under the dryer, we charge an $8 fee.

Do you offer senior, veteran, student birthday, 1st time discounts?2024-08-20T21:07:29-04:00

Not currently but we are working on it.

Chemicals

What brand of hair color do you use?2024-08-20T21:09:03-04:00

Redken and Alterego, Fanola, and Color rinses from DR.

What Relaxer Brands do you guys use?2024-08-20T21:10:12-04:00

Mixani, Alterego, Affrim – We are trying to stay away from it and we advise our clients against it

Do you offer Keratin Services?2024-08-20T21:10:24-04:00

Yes We do.

join the salon 809 franchise network

You are gaining access to our loyalty-producing customer service techniques, our services, & ongoing support for the life.

join the salon 809 franchise network

You are gaining access to our loyalty-producing customer service techniques, our services, & ongoing support for the life.

join the salon 809 franchise network

You are gaining access to our loyalty-producing customer service techniques, our services, & ongoing support for the life.

Go to Top